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Nuisance Calls - We can help!

New data has reported that well over 1 billion nuisance calls (e.g. silent calls, spam or frauds) have been made to people in the United Kingdom in 2021 so far and, more worrying is that nuisance...

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Microsoft 365 Integration with 3CX

Does your company use Microsoft 365? Then 3CX is the ideal phone system for you as you can easily connect 3CX to Microsoft 365 and get the best of both worlds!

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3CX Live Chat Solution

Statistics show more than half of all customers prefer to chat with someone in real-time. Installing a live chat solution on your website will not only improve customer satisfaction, it will also...

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3CX V18 is here: Connecting Teams & Customers – Faster, Better, More...

3CX V18 is here offering best in class audio quality, performance and reliability. With customer communication at the forefront, V18 provides an all-in-one integrated solution to communicate...

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3CX V18 Update Now Rolling Out

3CX V18 benefits from improved audio quality, reliability and upgraded performance. V18 also comes with improvements to MS Teams integration and support for Yealink Headsets.

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The BT Switch Off! Don’t be left in the dark

If you are using PSTN and ISDN voice services to support your phone system, you will no doubt have been informed that these lines are being switched-off by the end of 2025.

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Call Fraud: Is Your Phone System Protected? 

Call Fraud is when a hacker accesses your phone system to make fraudulent calls from your account usually to international destinations that results in you accumulating a bill (usually large!). They...

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Hitchin Christmas Hamper Appeal (Update)

The 2021 Hitchin Christmas Hamper Appeal has proved to be a great success and raised £5,901, smashing last year’s target by nearly £2,000! 

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A COMPLETE BUYERS GUIDE TO 3CX 

3CX is a modern, future proof, intuitive unified communications solution that can help take your business to the next level, helping to improve collaboration, boost productivity, increase mobility and...

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Stream 3CX Video Conferences on YouTube

To ensure that your presentation or webinar reaches the widest audience possible 3CX Video conferencing version 18 can stream your meetings to an unlimited number of participants using YouTube live...

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FLIP CONNECT RENEWS HITCHIN CRICKET CLUB SPONSORSHIP FOR 2022

Flip Connect are delighted to announce sponsorship renewal for Hitchin cricket club and all the senior teams competing in the 2022 season.

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3CX Phone System - Call Reporting Overview

This video will give you an overview of the call reporting functions of 3CX

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Microsoft Teams Calling Plans. Are you getting your money's worth?

When it comes to choosing a cloud phone system for your business, it may become confusing as to whether you are getting a good deal or whether you are being hung out to dry.

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3CX CRM Integration

Customer Relationship Management (CRM) platforms are a vital tool for businesses to keep track of their interactions with prospects and customers. In this blog, we will explore the integration between...

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How cloud phone systems are transforming modern business communications

In the past, businesses were forced to invest in expensive landlines and dedicated phone lines. Nowadays, we live in a world where everything is digital. We use our smartphones to communicate with...

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FLIP CONNECT PARTNER PROGRAM OVERVIEW

As a partner, you will get access to all our expertise, skills and support delivered by our fully accredited technical engineers. Coupled with a dedicated account manager who will help identify the...

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Team Collaboration - The Key To Successful Video Conferencing

Whether you’re a small business owner or part of a large company, clear communication is critical to understanding projects, setting expectations, and meeting your goals. Video conferencing can help...

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What are SIP trunks and how can they save you money?

SIP trunking is a cost-effective and efficient way for businesses to make and receive phone calls using their existing internet connection. SIP is an acronym for Session Initiation Protocol, which is...

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How do business phone systems work?

Business phone systems have come a long way in recent years, and with the advent of cloud-based technology, they have become more powerful and versatile than ever. One of the best examples of this is...

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What phones are compatible with 3CX?

If you are considering 3cx as your business phone system, it is important to understand which office phones are supported by 3cx. This blog article will help you explore the different options when it...

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A Beginner's Guide to VoIP for Business: What You Need to Know

If you're a business owner or decision-maker looking to improve your company's communication capabilities, you may have heard the term "VoIP" thrown around. In this article, we’ll explore what VoIP...

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3CX Hosting: How to Choose the Right Provider  

If you're considering hosting your 3CX phone system in the cloud, one of the most important decisions you'll make is choosing the right hosting provider. With so many options available, it can be...

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Leased Line Quotes: How to get an accurate quote for your business

As businesses increasingly rely on the internet to conduct their day-to-day operations, a reliable Internet connection is critical to their success. One option for businesses that require a dedicated,...

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Telecoms resellers: The advantage of telecoms reselling for IT companies

In today's competitive business environment, IT companies are always looking for ways to improve their offerings and stay ahead of the curve. One way to do this is by reselling telecoms services. A...

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Line Faults: How They Occur and What You Can Do About Them

Line faults are a common problem in telecommunication networks, which can cause significant downtime and disruption. In this blog post, we will discuss what line faults are, how they occur, and what...

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How To Choose The Right Call Centre Telephone System

Running an effective call centre requires the right technology. The telephone system is at the core of any call centre operation. It's important to choose the right system that fits your specific...

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A 3CX Security update from Flip Connect

We want to update you on recent security concerns related to the 3CX desktop app, which we offer as part of our telecom services. As a company, we take data security and privacy extremely seriously...

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How to choose a Small Business Phone System with Auto Attendant

In today's highly connected business world, having a reliable and efficient phone system is crucial for small businesses to effectively manage their communications and provide a professional image to...

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What is the true cost of a leased line?

Curious about the cost of a leased line? Discover everything you need to know about pricing and budgeting for this high-speed connectivity solution. Read on to make informed decisions for your business.

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Flip Connect Customer Security Update

In today's digital world, cybersecurity is more important than ever. With technology constantly evolving, new threats are constantly emerging, putting our online security at risk. That's why we're...

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Business Communication Solutions: What you need to know

Discover essential insights about business communication solutions and learn how to enhance collaboration, streamline processes, and drive success in your organisation. Find the right tools for...

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SoGea vs FTTC: Comparing business broadband options

In today's digital era, a reliable and fast broadband connection is crucial for businesses to thrive. Two popular options that often come up in discussions are SoGea and FTTC (Fibre to the Cabinet)....

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Phone Systems for Schools: What You Need to Consider

In today's digital age, a reliable and efficient phone system is essential for schools to foster effective communication, ensure safety, and streamline operations. This comprehensive guide explores...

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Exploring Hosted Telephony: How it Can Transform Your Business

In the fast-paced world of business, staying connected is more crucial than ever. If you're looking for a reliable and efficient way to communicate with your team and clients, it's time to explore...

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0333 Numbers: What You Need to Know

0333 numbers are non-geographical telephone numbers that are used in the United Kingdom. They are often used by businesses and organizations to provide a national customer service line or a single...

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Boost Your Business with a UK Online Phone Number: Everything You Need to Know

Are you looking to take your business to the next level? One powerful way to do that is by getting a UK online phone number. Not only does it give your business a professional image, but it also opens...

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Dialling Back in Time: Uncovering the History and Beauty of Vintage Telephones

Step back in time and explore the fascinating world of vintage telephones. These iconic communication devices have played a significant role in our history, connecting people across distances and...

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0800 Numbers: Are They Free?

Are 0800 numbers really free? This is a question that many people have when it comes to dialling toll-free numbers. In this article, we will explore the truth behind the pricing of 0800 numbers and...

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How Much Does It Cost to Call 020 Numbers? A Comprehensive Guide

Are you curious about the true cost to call 020 numbers? Look no further! In this comprehensive guide, we'll break down everything you need to know about dialling these numbers, so you can finally...

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Business Telecom Solutions: The Power of Advanced Communication

Effective communication is essential for any business to succeed. It allows employees to collaborate, share information, and make informed decisions. It also helps businesses to build strong...

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Get An Ethernet Private Line: How It Works

In today's digital landscape, a reliable and secure internet connection is crucial for businesses to thrive. Enter the Ethernet Private Line (EPL), a game-changer in the world of connectivity. But...

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3 Features Your Business Phones Must Have In 2023

As a business owner in the UK, you know that having a reliable and efficient phone system is essential. Your business phones are often the first point of contact for potential and existing customers,...

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How To Get A Virtual Phone Number in the United Kingdom

Are you a business looking to connect with customers in the United Kingdom? If so, getting a virtual phone number could be the solution you've been looking for. A virtual phone number allows you to...

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From Calls to Cases: How 3CX Integration Enhances Clio CRM

In the world of legal practice, efficiency and client management are crucial for success. Law firms constantly strive to consolidate processes, enhance communication, and deliver exceptional customer...

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How To Buy A Business Phone Number: The Do's and Don'ts

Looking to buy a business phone number? It might seem like a simple task, but there are certain do's and don'ts you need to be aware of to make a smart choice. In this article, we will guide you...

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Understanding the Call Recording Law in the UK: A Comprehensive Guide

Welcome to our comprehensive guide on understanding the call recording law in the UK. Whether you are a business owner, call center manager, or simply curious about the legalities surrounding call...

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Fibre to the Premises: What are the benefits?

In today's fast-paced business landscape, slow internet speeds and disruptions can impede productivity. Explore the transformative benefits of Fibre to the Premises (FTTP), a game-changing technology...

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5 Must-Have Law Firm Phone Features in 2024

 In the high-stakes world of law, a reliable and feature-rich phone system is no longer a luxury – it's a necessity. In 2024, with the legal landscape evolving faster than ever, law firms need phone...

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Business Connectivity Services: Everything You Need to Know

In today's dynamic business landscape, consistent and dependable communication is indispensable, not just a perk. Business Connectivity Services (BCS) step in to furnish businesses with vital...

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Telephone Numbers for Businesses: A Comprehensive Guide

In the world of instant messaging and emails, one might think that telephone numbers for businesses are becoming less relevant. However, this is far from the truth. A robust, dependable telephone...

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